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Dench eGaming Solutions

   iGaming    Bulgaria

Dench eGaming Solutions is a B2B software provider with a strict focus on the iGaming industry. We specialize in providing next-generation turnkey platform, cutting-edge frontends, white label services, and we deliver a real-time marketing automation solution focusing on customer bonusing, rewards, and engagement.

Dench Core provides all expected core functionalities of a modern gaming platform in an entirely new, flexible and customizable way to make sure a high operator satisfaction can be achieved. Some of them are: Multi-client / Multi-brand management from one single platform; Multi-lingual support for customer facing frontend and back office; True multi-currency with integrated exchange rate service; Payment provider aggregation and payments management; Game providers aggregation, management and categorization; User management and 360-degree customer view from single screen; Proactive notification area, pushing information about important player actions and activities; Fraud detection features, notifications, KYC, responsible gaming limits and self-exclusion; Built-in CMS for management of static pages such as promotional pages, landing pages and banners

Giselle V.2 provides operators with real time player analytics with more than 150+ KPI’s for every single player. The data is made available for deep segmentation, setup of bonus campaigns, pushing engagement and intercepting certain player actions with relevant messages and/or offers.

What can you expect: 150+ KPI’s generated in real time with every customer action, stored in 4 different time granularities; Ability to build fully automated bonus campaigns with diversified bonus offerings and settings; Craft monthly customer journeys and intercept player actions; Vast diversity of bonus offerings – bonuses applicable to specific games, sporting events, markets, categories, devices plus the ability to set wagering requirements, minimum and maximum applicable odds and stake sizes; Engage with your players in an entirely new way through built in Email Template Builder, Rich Media messages, simple messages, push notifications, SMS and native mobile push notifications.